Your employees can anonymously report work-related problems through the website and mobile app. Everything is simple, efficient and highly secure. Your companies profile is password protected as well as reports and attachments are sent directly to the right people who are skilled to help. They can request additional information from the sender and assign the correct people to manage the case.
Company management, your HR manager, or other skilled people of your choosing have access to FaceUp's admin section where they can find all reports, feature settings, user settings, and the company profile. Individuals can be assigned per case and follow ups can be made and organized. Administrators are informed about incoming reports through e-mail notifications and, in addition, the adminstration can be protected by two-factor authentication.
Thanks to graphs and charts in the administration, you will see data showing what your employees are most concerned about, how they use the platform, and how many cases have been resolved. Once you've uploaded your corporate structure, you'll get an overview of how each department and branch works.
In the administration you will find recommended services of our partner organizations that will help you with legal issues, solving individual reports, and improving corporate culture. We are also gradually creating downloadable materials for you, which will help you with the solving of the received reports and with the internal promotion of the platform.
At FaceUp, we take your privacy very seriously. We comply with the Regulation No. 2016/679, the General Data Protection Regulation, also known as GDPR, which sets the highest privacy and data protection standards in the world. Our company also has an established and certified information security management system according to the international standard ISO 27001: 2013 (ISMS), which demonstrated to our customers the protection of their data against loss, misuse, and breach of trust. Neither FaceUp nor any third party has access to your data that is securely encrypted and stored on AWS. Access to the administration is protected by two-factor authentication and the antispam system reCAPTCHA, FaceUp does not store users' IP addresses. If you have any questions, do not hesitate tocontact us.
|Web and mobile reporting app|
|Follow-up Communication with the Sender|
|Detailed Overview with Charts|
|Adding Attachments to Reports|
|Resources for Administrators|
|Uploading the Organizational Structure of the Company|